This Privacy Policy explains how GetMaxTV ("we", "us", "our") collects, uses, shares and protects information when you visit our website or use our service.
1. Information we collect
- Contact details you give us (name, email, phone number, WhatsApp number) when subscribing or contacting support.
- Payment information processed by secure third-party payment providers. We do not store full card numbers.
- Usage data such as device type, IP address, browser type, pages visited and timestamps, collected automatically.
- Communications you exchange with us on WhatsApp or by email.
2. How we use your information
- To deliver, maintain and improve our service.
- To process payments and provide customer support.
- To send service-related messages (setup help, renewals, important updates).
- To detect, prevent and address fraud or abuse.
- To comply with applicable law.
3. Cookies and tracking
We use cookies and similar technologies (including local storage) to remember your preferences, measure traffic, and improve performance. You can control cookies through your browser settings.
4. Meta Pixel and advertising
Our website may use the Meta Pixel and similar tools from advertising platforms such as Facebook and Instagram. These tools help us measure the effectiveness of our ads and show you more relevant content. They may collect anonymized event data (e.g. page views, button clicks) and your IP address. You can opt out via your platform's ad preferences.
5. Sharing your information
We do not sell your personal information. We share data only with service providers who help us operate the service (e.g. payment processors, hosting, analytics), under strict confidentiality agreements, and when required by law.
6. Data retention
We keep your information only for as long as necessary to provide the service, comply with our legal obligations, resolve disputes and enforce our agreements.
7. Your rights
Subject to applicable law (including GDPR for EU residents), you may have the right to access, correct, delete, restrict or port your personal data, and to object to certain processing. To exercise these rights, contact contact@getmaxtv.com.
8. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure, but we work continuously to safeguard your data.
9. Children
Our service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new "Last updated" date.
11. Contact us
Questions about this policy? Email contact@getmaxtv.com.